Ace is the place for us. We are fortunate to live just blocks away, and they have a little bit of everything there! We love their customer service. Everyone there is knowledgeable and helpful. It reminds me of an “old school“ hardware store… A welcome change from the big Box stores today.
So I fairly recently gave this place five stars but then I had to change my review after today. I work for a company where we have a business account through ACE Hardware. I mostly will take some keys up there to get them cut. Pretty much all our keys for the same facility use the exact same blank and that's what I've consistently been taking up there to have my keys cut. Then all of a sudden today they can't seem to cut a key correctly. I've cut numerous keys and instead of them being honest and just being like we butcher your key. They tried to blame it on the key blank yet I've probably got 50 keys cut with the exact same key blank. I used to feel like this is one of the last few places that offered really good customer service but now I'm starting to feel a little different.
Amazing customer service. Friendly, helpful staff. Great inventory. Competitive pricing. My go to store for that odd-ball part needed to fix something. They have it all.
I have done business here quite a few times even joined their club but I went in to buy paint and inquired about a contractors rate and the owner acted like I was robbing the place. Well I just went to a more accommodating place of business and purchased the product. As much as I like to do business with local and small business I probably won't hurry to do business here again.
4 months ago
Preguntas frecuentes Holmes Ace Hardware
Como es Holmes Ace Hardware calificado?
Holmes Ace Hardware has a 4.6 calificaciones con 750 Reseñas.
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Ace is the place for us. We are fortunate to live just blocks away, and they have a little bit of everything there! We love their customer service. Everyone there is knowledgeable and helpful. It reminds me of an “old school“ hardware store… A welcome change from the big Box stores today.
4 months ago0
Always helpful friendly people my garage number one place to get what I need if they dont have the parts they will make one that will work...
in the last week0
So I fairly recently gave this place five stars but then I had to change my review after today. I work for a company where we have a business account through ACE Hardware. I mostly will take some keys up there to get them cut. Pretty much all our keys for the same facility use the exact same blank and that's what I've consistently been taking up there to have my keys cut. Then all of a sudden today they can't seem to cut a key correctly. I've cut numerous keys and instead of them being honest and just being like we butcher your key. They tried to blame it on the key blank yet I've probably got 50 keys cut with the exact same key blank. I used to feel like this is one of the last few places that offered really good customer service but now I'm starting to feel a little different.
2 months ago0
Amazing customer service. Friendly, helpful staff. Great inventory. Competitive pricing. My go to store for that odd-ball part needed to fix something. They have it all.
5 months ago0
I have done business here quite a few times even joined their club but I went in to buy paint and inquired about a contractors rate and the owner acted like I was robbing the place. Well I just went to a more accommodating place of business and purchased the product. As much as I like to do business with local and small business I probably won't hurry to do business here again.
4 months ago